Biz-Psych

TRAINING

We believe that training should be interactive, it should be fun and it should be dynamic. We bring a fresh and energetic approach to training, making sure each course is creative and memorable. We are able to design training around most topics, given time to do the appropriate research and due diligence. We can also adapt your existing training materials.

Our training courses are bespoke, meaning we will listen to what you need and we will design a course which fits the level you'd like to pitch it at, and design the content in-line with your organisational needs. Context is everything in applying learning after training. We believe in giving delegates the knowledge they need to succeed and in encouraging delegates to take their learning forward, applying it in their workplace. We would usually design pre-course reading, in-course worksheets and post-course personal action plans to ensure individuals take their learning forward. 

We are able to deliver training at all levels of the organisation, or we can design training packages and a 'train the trainer' session for your leaders to deliver the training in-house.

Some of the training programmes we have recently developed include:

• Communication Skills
• Self-esteem and Assertiveness
• Motivation at Work
• Delivering Feedback
• Interviewer and Assessor Skills
• Safety a Work
• Using Social Media as a Marketing Tool

Each individual will leave our training programmes with specified actions on a professional development plan. These will have milestones and measures to check progress and success criteria.  

Benefits to Individuals

• Gain new skills and strategies relevant to your work
• Plan actions in order to apply your new skills
• Learn transferrable skills to enhance your career prospects
• Understand new concepts
• Enjoy the ability to practice new skills in a safe environment

COACHING

Everyone should want to get the most out of work. But people do not operate in a vacuum and there are many factors which influence an individual's performance at work. We believe that self realisation is the first step in the process of achieving true potential. We take a holistic view of individuals and invite them to consider how the many facets of their lives impact on their behaviours and feelings at work. We work with individuals at all levels in organisations. Almost everyone can gain benefit from either formal or informal coaching, but the people who would likely see the largest benefit from coaching include: 

Organisational Leaders

Existing managers and emerging managers

Individuals planning long-term leave (maternity/paternity leave, sabbaticals etc)

Individuals with frequent periods of sickness/absence from work

Organisational Leaders

Our coaching sessions will help leaders to realise all of the ways they impact on the organisation both positively and negatively. They will achieve this self-awareness through reflection, feedback and searching questions. We will assist them to set the tone they want to see throughout the organisation. We can also guide leaders to think more strategically, and help them to manage change.

Managers

New managers may need to understand how to evolve from technical experts into people managers. Coaching provides a safe space for new managers to discuss their concerns and share their achievements. It is an opportunity for them to learn new strategies, and to gain a sense of awareness about how their behaviours impact on their teams.

Graduates

The new generation of graduates have high levels of pressure whilst finding their way in a new world of work. Coaching can help them to make the transition from a University life, to a working life. Coaching provides them with the opportunity to consider their ambitions, and to plan their careers to reach those goals. A joined up approach between graduates, their coach and their manager can see individuals develop into great Talent and can help the organisation to fill gaps.

Long Leave

There are a large number of people who, after leaving the workplace for an extended period of time, find it difficult to return to work. This is a massive shame, as we lose incredibly talented people needlessly. Our coaching would begin before the leave was expected to begin, during the period of leave, and during the transition back to work. The coaching process would be a collaborative effort between the individual and their manager to devise strategies which work for both the individual and the organisation to keep them in work. We believe this process is important for keeping key Talent in work, and helping organisations to bridge the time they are away.

Within our coaching sessions we can take a number of approaches and tend to focus on the cognitive-behavioural patterns which individuals engage in. We may suggest utilising a number of tools to help individuals to realise their behaviours such as:

Quantitative 360 (we can use an existing one or design a shiny new one)

Qualitative 360 (we'll chat to an individuals colleagues and stakeholders to understand how they work)

Psychometric Questionnaires 

Benefits to Organisations

• Employees can stretch themselves to operate in the best way for the organisation
• Employees feel valued and engage in more organisational citizenship behaviours
• Participants have stronger skills and focus on their work

Please get in touch to see how we can help you to get the most out of work.

ASSESSMENT

Assessments should be a two-way process. People are most likely to succeed if they fit the role and the role fits them. Assessing individuals capability and fit for a role requires more than just a quick interview. We believe a combination of tools and methods helps to understand individuals fit for the role. We design assessment centres, or individual assessment processes utilising combinations of the following tools:

• Interviews
• Role Play Exercises
• Strategy Analysis Exercises
• Psychometrics
• Presentations
• Work-place Simulation Exercises
• Values Alignment
• Situational Judgement Tasks

In order to understand your organisational needs, and to support you in deciding which assessment activities are most appropriate for your needs, we would suggest conducting some interviews with key stakeholders and potentially job incumbents and managers. We can help you to design a fresh capability framework, or we can work to your existing capability framework. We see ourselves as pretty flexible... although not in the bendy cirque du soleil way.

Benefits to Individuals

• Find out if a job fits your working preferences

• Begin your new role with a profile of your strengths and development areas

• Experience a full assessment experience

• Gain an understanding of the organisation to which you have applied and check for cultural fit with your own values

TEAM BUILDING

Teams are really important. Research demonstrates that high performing teams work together in unique and distinct ways. We know that teams have changed over the years. These days, a team doesn't always have to be physically in the same room as one another; equally, a team may be formed quickly each day rather than being established over time. We believe in taking all of these factors into consideration and designing a team building package which fits with your type of team. We will work closely with you to discover how the team needs to work, where the team's current strengths and gaps are, and where it needs to go. We'll also talk about delivery methods and how best  to engage and work with the team in question. 

We are passionate about teams! Seeing a team come together and flourish is really exciting to us. We'd love to help you strengthen your existing teams, decide how to build a new team, or work out a company process for fast forming and dissolving teams to maximise their performance.

Benefits to Individuals

• Gain insight into their own working preferences within a team
• Learn strategies for becoming a better team player
• Learn about other members within their team
• Build great long-lasting professional relationships with team members

LEADERSHIP DEVELOPMENT

You want your leaders to fly! When your leaders are flying, they set the direction, take the lead, and take their people with them. We want to help you to maximise the performance of the leaders you already have by helping you to assess their current behaviours and their aspirations  to find out where they can really play to their strengths, and to establish where they have room to grow. We would also love to help you to identify the individuals within the workforce who could be your upcoming brilliant leaders. We believe in developing Leadership Development Programmes for existing leaders which take into consideration how busy their working lives are already, and making sure they are able to learn on the job and make it happen in real-time. We also believe in understanding the upcoming Talent by assessing individuals throughout the organisation, finding out who has the potential to be great leaders; and working with them to achieve their best. 

We'd love to help you turn your good leaders into great ones. Our Leadership Development Programmes can include a combination of the following tools:

Development Centres

Focus Groups

Strategic Away Days

Face-to-Face Training in Leadership Skills

Webinars

Online Learning

Action Planning

Coaching

Benefits to Organisations

• Find your top Talent and create a strong leadership pipeline
• Ensure your leaders and managers have the right skills to flourish
• See greater commitment from employees who feel valued
• Enjoy higher performing teams, with better productivity and energy working under skilled leaders
• Enjoy more strategic thinking across the leadership team

WELLBEING & INCLUSIVITY

We have noticed that there are a few people in the workplace who feel like they are on the outside. We believe the best workplaces are the ones where employees feel valued, respected, and included. Those workplaces who invest in wellbeing will see the benefits of a more positive workforce, who are more productive and who speak positively about the work the organisation is doing. We believe in increasing awareness of some of the issues effecting people at work and identifying barriers to break them down. Some of the issues we believe are important to discuss are: mental health, stress and anxiety, disabilities, hidden disabilities, cultural differences, and maternity/paternity challenges. 

Some of the ways in which the issues can be explored and resolved include:

• Focus Groups
• Education and Training
• Employee Engagement Surveys
• Seminars
• One-to-one Conversations
• 360 feedback - qualitative or quantitative

We also believe in the benefits of positive psychology, and it's application within the workforce. We believe that people striving to be their best will naturally exude positivity and encourage those around them to put more effort into the work they do.

Organisations are at risk of losing great Talent if they do not ensure that individuals are included. We'd love to help you to make sure that everyone in your workplace is included and feels valued and wanted in the workplace. 

Why is all of this important?

Individuals

• Feel valued by workers and colleagues
• Enjoy the work you do
• Find your perfect type of work
• Enjoy your work relationships
• Look forward to Monday morning (most of the time)